HCC Zoom account for Video Meetings
Sign In and configure your account through the Zoom link found in the HCC Login Portal.
Direct link: login.haywood.edu (opens in a new window)
Download the Zoom Desktop client from the Resources Tab of the Zoom Web Portal.
Always sign in to Zoom using SSO (single sign-on)
Signing in with SSO (single sign-on) establishes the connection between the desktop client or mobile app with your HCC Zoom web account in the cloud. You can join a meeting directly from the desktop client or mobile app if you know the Meeting ID which is the last part of a Zoom meeting link.
Company domain and company email
Because HCC’s Zoom license is an Enterprise account, you will prompted for ‘your company domain’ and ‘your company email’. Enter haywood for the company domain and email@example.com as the company login. If already logged in to your Haywood accounts with SSO, you might get only one or none of these prompts.
Zoom pushes updates out almost weekly. Frequently Check for Updates on the Desktop Client to be sure you are using the latest version of the meeting tool. If you are having issues with connectivity or functionality of Zoom, always start with an update.
Download the Zoom app for mobile devices for attending meetings on-the-go
Zoom mobile apps are available for Apple iOs and Android. Always sign in with SSO on mobile devices to connect the app with your Haywood account. For more information on mobile devices, view the Support Documents at the bottom of this page.
Joining a Zoom meeting
When you click on a Zoom meeting link, you will see a Launch Meeting option. Choose Launch Meeting and either you will be able to launch it or you will be notified the meeting is scheduled for a different day and time. If that is the case, you will have to wait to launch the meeting. Once you are able to Launch the Meeting, you will then be able to Open Link by choosing the appropriate (Zoom) application. By checking the Remember my choice for zoommtg links box, you can bypass this step on your current device in the future.
Next, you will see a prompt to Join with Computer Audio. Once in the meeting, you can choose a specific audio tool such as built-in audio, headset, external microphone, etc., but start with Join with Computer Audio. You can Test Speaker and Microphone here or after you’ve joined the meeting. By checking the Automatically join audio by computer when joining a meeting box, you can bypass this step on your current device in the future. If you receive a Please wait… message, be patient. This means the host of the meeting will admit you into the Zoom session in a few minutes.
When to Configure your HCC Zoom account
It is recommended you Sign In to Configure your account well ahead of your first scheduled Zoom meeting in case technical support is needed.
Zoom Netiquette (a.k.a. online manners):
System requirements for using the Zoom desktop client on Windows, macOS, & Linux devices: https://support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux#h_66cb65e7-a02d-47d5-a067-a85f3d184c6b
System requirements for using the Zoom mobile app on iOS, iPadOS, and Android devices: https://support.zoom.us/hc/en-us/articles/201179966-System-requirements-for-iOS-iPadOS-and-Android
Virtual background settings: https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background
Download Using Zoom on an iPad: https://www.haywood.edu/files/distance-learning/using-zoom-on-an-ipad.pdf
Getting started with Zoom on Android: https://support.zoom.us/hc/en-us/articles/200942759-Getting-Started-with-Android
Things to consider when using the Zoom mobile app: https://blog.zoom.us/6-things-consider-zoom-mobile-app/
Need Technical Support?
Haywood’s WebSupport (IT): firstname.lastname@example.org | (828) 565-4009
Haywood’s Moodle Help Desk: email@example.com | (828) 627-4619